Office MANAGEMENT & Staff

​​​VGOA management and staff co-ordinate all the day to day operations and long-term maintenance projects at Village Green. 
  • Ms. Sherri Giles – Operations Manager
  • Ms. Linda Pollari – Facilities Engineer
  • Ms. Michelle Lewis – Operations Assistant
  • ​Mr. Bernie Montolla – Administrative Assistant

Maintenance Staff

  • Mr. Darwin Harry Ruiz – Maintenance Supervisor
  • Mr. Jose Sosa – Maintenance Technician​
  • Mr. Raul Ramirez – Maintenance Technician​​​
​General Email: [email protected]
Office Phone: (323) 294-5211
(Last updated November, 2023)

maintenance Work Orders

Report a maintenance issue by submitting a work order. Most work orders are completed on the day they are submitted. ​
  • Paper work order forms are found at the office and in each court laundry room. Return a completed work order form to the laundry room for daily collection or to the VGOA office in person or via the mail slot. 
  • Online work orders were rolled out in 2018-2019. If you are an owner and do not have account login information, please contact the office. You may need to submit an up-to-date information sheet.
  • Minor repair services on items that are not part of the common area and/or the association property are available, at the owner's expense, when the maintenance staffing permits. Work orders are submitted in the usual manner. Owners will be charged per hour, with a one hour minimum, Monday through Saturday. 

online work
order LOGIN

HOA Assessment Payments

VGOA uses the financial management firm Ross Morgan and Company Inc. to process HOA assessment and fine payments. 

​You can set up an online account to view your account and make payments via their website, using the account information found on your monthly mailed statement. ​Note that there is a fee for using this service.
​​www.rossmorganco.com
​
​Ross Morgan Management Company
15315 Magnolia Blvd., Suite 212
Sherman Oaks, CA 91403

​Toll-free: (818) 907-6622
Telephone: (323) 654-7978
Fax: (818) 907-0749

Escort and Patrol

Green Knight Security (GKS) provides escort and patrol services to Village Green residents. Officers patrol by car, cart and bicycle and are available 24 hours a day. 

​An escort/patrol guard will accompany residents from their garage/parking spot to the entrance of their unit and from the clubhouse to the entrance of their unit. Escort service is not available for trips between courts.  Call (213) 949-0572 to arrange an escort.
  • GKS dispatch is (213) 949-0572. Dispatch will relay all calls to on-site security staff.  This includes escorts and basic calls for service.
  • Officers report all incidents to management, including those that lead to rule enforcement such as parking rule violations.
  • For emergencies, please call 911.

Vendor Information

VGOA uses the services of the following vendors and professionals. This is neither an exhaustive list or an endorsement of these companies or individuals. ​
  • Grounds Maintenance / Landscaping: Greencrew Landcare
  • Escort and Patrol: Green Knight Security 
  • HOA Fee Collection and Check Processing: Ross Morgan & Co.
  • Legal Services: Wolf, Rifkin, Shapiro, Schulman, Rabkin, LLP
  • Lien Services: Professional Lien Services LLC.
  • Auditor: Creighton Tevlin, CPA.
  • Reserves Study: Associations Reserves Inc.
  • Banking: Union Bank of California, City National Bank
  • Pitney Bowes Financial Services
  • Electrics: Sun-life / Ramco
  • Sewer Re-piping: Troxler & Sons Construction
  • Painting: Alex Martinez Painting
  • Plumbing: Los Angeles Plumbing and Backflow / Plotke Plumbing
  • Consulting Arborist: Cy Carlsberg
  • Consulting Horticulturist: Carol Bornstein
  • Tree Trimming
  • Trash Collection: NASA Disposal Services Inc.  
  • Laundry Services: WASH LLC.
  • Cleaning Services: CRM Best Cleaning Services
  • Roof Cleaning: Tri-County Power Washing
  • Pest Control: Strategic Pest Control; Higgins Termite Inc.
  • Uniforms: Aramark
  • Temporary Staffing: Property Management Personnel Inc. / Apple One Employment Services