Compiled by Patrick Comiskey
The December Board Meeting was held on December 10, attended by 41 people, including management, 9 board members, and guests. It was scheduled early in the month to accommodate the holidays.
The December Board Meeting was held on December 10, attended by 41 people, including management, 9 board members, and guests. It was scheduled early in the month to accommodate the holidays.
INSURANCE BILL PLUNGES:
After months of trepidation, our insurance broker Scott Litman presented two policy options for 2025 – a single property policy with a premium of $993,161 and a pooled policy with a premium of $717,704. A pooled policy, Litman explained, involves multiple HOAs being covered under the same policy, effectively increasing buying power while reducing risk for carriers. Litman noted that most lenders will work with properties using pooled policies, but owners looking to sell or refinance should ensure they and prospective buyers are working with lenders familiar with pooled policies. Litman assured the Board that pooled policies do not negatively affect existing mortgages. The Board voted unanimously to approve the pooled policy.
NEW ESCORT & SECURITY FIRM HIRED:
After a turbulent year with Green Knight Security, during which the company repeatedly replaced its account managers, resulting in subpar communications with the Association, Manager Sherri Giles requested a change in security firms. After vetting multiple companies, Ms. Giles recommended contracting with Treston Security Services, a national company with an excellent reputation, affordable services, and a proven track record of working with HOAs of similar size. The change was approved unanimously. The handover will occur on Saturday, January 11, at 8:00 a.m. Additional information about the transition has been sent to residents.
BOARD EDUCATION:
The Board approved continuing education for both new and existing Directors. Board members must obtain a CAI Board Leader Certificate, and new Board members must review all board packets from the last two years.
ADDITIONAL ROOF CLEANING:
The Board unanimously approved a resolution to increase roof cleaning to twice a year to prevent long-term damage. Cleanings will occur before the rainy season and again in the spring to clear debris accumulated during the wet months.
NEW MANAGEMENT SOFTWARE:
Discussion continued regarding uManage, a software package designed to consolidate and streamline office tasks and procedures. The Board emphasized the importance of crafting a rollout plan and identifying personnel responsible for implementing the new system. As the full-time Assistant Manager position remains unfilled, the Board discussed aligning this role with a contracted project manager specializing in HOAs' system transitions. Director Ashley Fondrevay will collaborate with Ms. Giles to recruit for this position, aiming to fill it by March. Once filled, a consultant will be hired and the software licensed.
Correction: Due to an editing error, last month’s Highlights suggested that Ross Morgan would create a transition plan and train staff. This is not the case.
HEDGES & LIGHT FIXTURES:
The Board passed a resolution ensuring that hedges and shrubbery be maintained to at least eight inches below light fixtures to allow greater visibility at night.
After months of trepidation, our insurance broker Scott Litman presented two policy options for 2025 – a single property policy with a premium of $993,161 and a pooled policy with a premium of $717,704. A pooled policy, Litman explained, involves multiple HOAs being covered under the same policy, effectively increasing buying power while reducing risk for carriers. Litman noted that most lenders will work with properties using pooled policies, but owners looking to sell or refinance should ensure they and prospective buyers are working with lenders familiar with pooled policies. Litman assured the Board that pooled policies do not negatively affect existing mortgages. The Board voted unanimously to approve the pooled policy.
NEW ESCORT & SECURITY FIRM HIRED:
After a turbulent year with Green Knight Security, during which the company repeatedly replaced its account managers, resulting in subpar communications with the Association, Manager Sherri Giles requested a change in security firms. After vetting multiple companies, Ms. Giles recommended contracting with Treston Security Services, a national company with an excellent reputation, affordable services, and a proven track record of working with HOAs of similar size. The change was approved unanimously. The handover will occur on Saturday, January 11, at 8:00 a.m. Additional information about the transition has been sent to residents.
BOARD EDUCATION:
The Board approved continuing education for both new and existing Directors. Board members must obtain a CAI Board Leader Certificate, and new Board members must review all board packets from the last two years.
ADDITIONAL ROOF CLEANING:
The Board unanimously approved a resolution to increase roof cleaning to twice a year to prevent long-term damage. Cleanings will occur before the rainy season and again in the spring to clear debris accumulated during the wet months.
NEW MANAGEMENT SOFTWARE:
Discussion continued regarding uManage, a software package designed to consolidate and streamline office tasks and procedures. The Board emphasized the importance of crafting a rollout plan and identifying personnel responsible for implementing the new system. As the full-time Assistant Manager position remains unfilled, the Board discussed aligning this role with a contracted project manager specializing in HOAs' system transitions. Director Ashley Fondrevay will collaborate with Ms. Giles to recruit for this position, aiming to fill it by March. Once filled, a consultant will be hired and the software licensed.
Correction: Due to an editing error, last month’s Highlights suggested that Ross Morgan would create a transition plan and train staff. This is not the case.
HEDGES & LIGHT FIXTURES:
The Board passed a resolution ensuring that hedges and shrubbery be maintained to at least eight inches below light fixtures to allow greater visibility at night.
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